• To make an appointment

    1. Step 1 — The collection and submission of application documents

      Collect the necessary medical records (medical history, findings, research results), translated into English or Russian and send us via the feedback form on the site. Term of the application and the response is from 7 to 10 days.

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    2. Step 2 — "answer and dialogue" (request for additional documents if necessary)

      After examining the documents the Center estimates the cost and duration of treatment. Perhaps more research or telemedicine consultation will be offered.

      The Center consents to the treatment and invites the patient.

    3. Step 3 — Execution of the contract

      The patient will be presented an estimated cost for the treatment, which will transparently show all items of expenditure. In addition, patients will be offered further assistance in obtaining visas, hotel reservations, trip organization and support throughout the period of stay in Russia.

      After all the conditions of the contract and the payment is made.

    4. Step 4 — Preparing for departure

      At this stage, a patient issues necessary documents for himself and an accompanying person and prepares for a trip by own or with the help of a travel agency.

      Addresses of the Russian consulates in other countries

      If a patient wants to issue the documents, he is offered some addresses of the Russian consulates and other useful information.

    5. Step 5 — Stay in Russia

      During the whole period of treatment the accompanying people can visit the patient. Except for resuscitation. 

      Visiting hours of patients who are in the hospital:

      • On week days from 16:00 to 19:00;
      • Weekends and public holidays from 12:00 to 17:00;
      • Visiting patients in the intensive care unit is prohibited.


    6. Step 6 — Discharge

      After treatment, you can ask a question by e-mail and inform your doctor about your state of health.